Refunds and Cancellations Policy
At Creative Gali, we are committed to providing high-quality products and customer satisfaction. However, due to the nature of our business, we have a strict policy regarding refunds, cancellations, and returns.
Returns and Replacements
- We do not offer returns or replacements for any products once sold. Please ensure you review your order carefully before making a purchase.
Refunds for Missing Items
- If any items are missing from your order, we will provide the missing items only if you have a clear, uninterrupted video of the unboxing. The video must show the sealed package being opened and the contents inside.
- Refunds, if applicable, will be processed within 5-7 working days after verifying the claim and will be credited to the original payment method or bank account.
Cancellation Policy
- Orders cannot be canceled once processed. If you have questions regarding your order, please reach out to us promptly. Contact Us